Privacy Policy
Personal Information and GDPR
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The kind of information we hold about you
Hytsio Aboa Ltd. collects and stores the following categories of personal information about you in order to identify you and facilitate the provision of services to you:
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Name
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Address
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Title
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Email address and secondary email address
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Home, mobile and work/business telephone numbers
How is your personal information collected?
Personal information is collected through initial engagement with you over email.
Personal information is not collected by Hytsio Aboa Ltd. through the use of the application once installed.
How we will use information about you
Hytsio Aboa Ltd will only use your personal information when the law allows us to. Most commonly, we will use your information in the following circumstances:
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Where we need to provide support for the application.
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Where we need to clarify feedback provided by you.
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Where we need to comply with a legal obligation.
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Where it is necessary for our legitimate interests (or those of a third party). Where we are processing for a legitimate interest we have balanced this against your interests and fundamental rights do not override those interests.
We will use information about you for the following purposes:
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To provide application support services to you (in accordance with the terms of our end user licence agree with you)
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Making decisions about your continued engagement with us (in accordance with the terms of our engagement with you)
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Dealing with disputes involving you (in accordance with the terms of our engagement with you)
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To prevent fraud (in accordance with our legal obligations)
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To provide you with updates, guidance, general and tailored advice which is (or may be in the future) relevant to you
Some of the above grounds for processing may overlap.
Change of purpose:
Hytsio Aboa Ltd. will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal information without your knowledge of consent, in compliance with the above rules, where this is required or permitted by law.
Data Security
We have put in place measures to protect the security of your information and remain compliant with the requirements of Cyber Essentials which provide the technical controls reflected in well-established standards such as ISO/IEC 27000 series. Details of these measures are available upon request.
Rights of access, correction, erasure and restriction
Your duty to inform Hytsio Aboa Ltd of changes:
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Your rights in connection with personal information:
Under certain circumstances, by law you have the right to request or object to some or all of your data being processed by us (either temporarily or permanently).
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